Outside Sales Representative

Raleigh, Durham Metro and Central NC

• Promote Byrd Tile and its product lines and services
• Work independently yet cooperatively with the company and team’s goals and directives
• Service existing accounts with the goal of nurturing relationships and increasing sales
• Identify and set up new accounts to increase market share and bolster overall sales volume
• Maintain professionalism in all business affairs
• Provide the highest level of customer service by assisting in the processing orders and credits promptly
• Set up and maintain client displays and merchandising samples
• Keep clients informed about new products and offerings through the organization and execution of informational product presentations
• Resolve any client concerns and complaints by developing viable and fair solutions
• Maintain and increase professional and technical knowledge by reviewing product literature
• Provide clients with current pricing, product changes, and order status
• Conduct cold calls and visit job sites to pursue new leads
• Visit job sites in the event of a job problem and follow proper observation and recording protocol
• Analyze client product needs, growth patterns, and market trends
• Meet monthly sales plan
• Participate in weekly staff meeting
• Maintain, service and regularly clean company vehicle
• Multi-task and prioritize work through effective time management
• Work within the framework of the company’s defined policies, procedures, goals, and directives
• Any other duties required of the position

Minimum Qualifications

• 4 year college degree or equivalent Design degree
• Three (3) years of sales experience in either the tile and stone industry, builder industry, or design industry
• Knowledge of tile and stone characteristics
• Proven sales record and high sales aptitude
• Flexibility, self-motivation, and drive to meet and exceed sales goals
• Excellent phone, email and computer skills
• Excellent verbal and written English communication skills
• Friendly and outgoing personality
• Positive attitude
• Ability to travel within the designated sales territory
• Ability to lift up to 65 pounds
• Maintain a valid driver’s license

 

I. A&D Sales/Commercial Sales Immediate Supervisor: Greg Byrd

Description:

To develop and maintain professional relationships with designers and installers leading to sales in commercial market. The promotion of BTD and its products.

II. Selection Centers and Dealer Sales Immediate Supervisor: Greg Byrd

Description:

To develop and maintain professional relationships with dealers (installers, floor covering stores, landscapers) and builders that utilize their own showrooms.

Duties:

• Introduce BTD and increase awareness of products
• Provide decision makers with samples, as needed
• Prepare presentations for small and large groups (2/month)
• Follow specifications and track to final sale
• Quote jobs in coordination with sales manager and Greg Byrd
• Work with managers to develop marketing package for commercial customers
• Promote showrooms when appropriate
• Identify lead opportunities and follow up (jobs and companies)
• Attend professional organization meetings

Authority to:

• Develop and implement marketing strategies
• Identify prospects and jobs and initiate contacts
• Quote jobs

Integrity, honesty, and professionalism

Measure of Performance:

• Marketing and expenses on budget
• Contract and lead goals reached
• Increased sales
• Building new customers and contracts

Tasks Frequency:

• 50% of time on commercial
• 50% of time on dealers
• Meet with sales manager/Greg Byrd once a week
• Evaluate sales/plan once per quarter

Goals:

• Out of the office by 9am and back no earlier than 4pm
• Contracts per day ______
• Appointments per week ______